§ 10:602. Requirements for transportation network application companies.

(a)

A transportation network application company shall:

(1)

Create an application process for a person to apply for registration as a transportation network operator.

(2)

Maintain a current registry of the transportation network application company's transportation network operators.

(3)

Provide the following information on its website:

a.

The transportation network application company's customer service telephone number and/or electronic mail address;

b.

The transportation network application company's zero tolerance policy established under paragraph (7) of this section;

c.

The procedure for reporting a complaint about an individual who a passenger suspects violated the zero tolerance policy under paragraph (8) of this section; and

d.

A complaint telephone number and/or electronic mail address for the taxicab control board for the city-parish.

(4)

Conduct, or have a third party conduct, a safety and general appearance inspection of the motor vehicle that a transportation network operator will use before the motor vehicle may be used to provide transportation network services.

a.

Such safety inspection shall cover brakes, windshield, lights, steering, pollution control devices, tires, and suspension.

b.

Such general appearance inspection of the vehicle shall cover the exterior of each vehicle, ensuring the vehicle is free of gross damage (dents larger than six (6) inches, in any direction) and that the vehicles has factory-finish grade paint.

c.

The general appearance inspection shall further include an interior inspection of each vehicle to ensure the vehicle interior is maintained in a reasonable condition, including door panels, arm rest, floor covering and seats that are free of holes, snags and soiled spots.

(5)

Establish a uniform logo, insignia, decal or trade dress for use on a motor vehicle at any time a motor vehicle is providing or arranging to provide transportation network services.

(6)

Maintain a commercial liability insurance policy that:

a.

Provides coverage of at least one million dollars ($1,000,000.00) per incident for accidents involving a transportation network operator from the time the operator accepts a trip request until the completion of a trip, regardless of whether the operator maintains personal insurance adequate to cover any portion of a claim;

b.

Provides uninsured/underinsured motorist coverage of at least one million dollars ($1,000,000.00) per incident; and

c.

During the time that a transportation network operator is available for service but not providing service, provides additional bodily injury coverage of at least fifty thousand dollars ($50,000.00) per person and at least one hundred thousand dollars ($100,000.00) per accident, and coverage of at least twenty-five thousand dollars ($25,000.00) for property damage per accident, in the event that the operator's personal insurance policy does not pay.

d.

Provides that written notice shall be given the taxicab control board upon any cancellation or termination of the policy.

(7)

Establish a zero tolerance policy on the use of drugs or alcohol while transportation network operator is arranging to provide or is providing transportation network services.

(8)

Immediately suspend a transportation network operator upon receiving a passenger complaint alleging that the operator violated the zero tolerance policy. Such suspension shall last the duration of the investigation.

(9)

Conduct an investigation when a passenger alleges that an operator violated the zero tolerance policy required by paragraph (7).

(10)

Maintain records relevant to the requirements of this section for the purposes of enforcement; and

(11)

Before doing business in the parish, submit an application for a permit to the taxicab control board for the city-parish that must include:

a.

Proof that the company is licensed to do business in the parish and the state;

b.

Proof that the company maintains a registered agent in the parish;

c.

Proof that the company maintains a website that includes the information required by paragraph (3) of this section;

d.

Proof that the company has established a uniform logo, insignia, decal, or trade dress required by paragraph (5) of this section; and

e.

A certification under penalty of perjury that the company has complied with the requirements of this ordinance, including, but not limited to the registration requirements for transportation network operators.

f.

Proof of the required insurance under Section 10:602(a)(6), naming the city-parish taxicab control board as certificate holder.

g.

A registration fee of two hundred fifty ($250.00) payable to the city-parish.

(b)

A transportation network application company shall not provide personal information about a passenger to a transportation network operator, including a passenger's full name, email address, or telephone number.

(c)

A transportation network application company shall transmit a quarterly report to taxicab control board in the care of the city-parish department of finance that provides an accounting of the number of vehicles it has registered to operate in the parish.

(d)

A transportation network application company shall transmit a two hundred fifty ($250.00) annual permit fee to the taxicab control board in the care of the city-parish department of finance, due on or before January 15th each year.

(Ord. No. 15722, § 1, 6-25-14; Ord. No. 15787, § 1, 9-24-14)